Player protection – We are there for you!
Playing should be fun, but those who play too much risk their own health. Gambling guests always have the opportunity to turn to our well-trained staff and discuss their own situation. Your enjoyment, taking into account your well-being and health, is important to us – do not hesitate to contact us. We are here for you with pleasure!
Third party note
If you have noticed that a person in your environment has lost control of their own gambling behavior, you can send us a tip. Talk to our staff, fill out the form available for download, or send us an e-mail at firstname.lastname@example.org. Tips are taken seriously and we follow them up conscientiously.
If you would like to block yourself from participating in the game, we will be happy to advise you. Of course, you can also fill out the form available for download at any time and send it to us signed together with a copy of your ID card by mail or as a scan by e-mail to email@example.com.